FAQ

Our Products

Do I have to have natural hair to use your products?

No, KAV Organics is suitable for all hair types.

Can children use the hair products?

Yes, all products are safe to use on children. Complete a patch test (48hrs wait time) to check for allergies prior to applying to the whole head.

Why is the consistency different from the product I just ordered to the one I already have?

We use natural and organic ingredients with no harmful chemicals. Due to the nature of the ingredients, the consistency and scent may differ.

What if I had an allergic reaction to your product?

We recommend discontinue use immediately and contact your physician. They can provide you details on what ingredient you may have had a reaction to.


Ingredients

Chebe

Chebe (pronounced shea bay) powder is a traditional hair growth remedy from Chad, Africa. It has been used for generations to increase hair growth and prevent breakage. All natural, and only available from plants in this remote part of Africa.
Chebe is the secret to very long hair in Chad. In Chad, the Basara women are known to have very long hair that grows past their waist. Chebe moisturizes hair and prevents breakage. Chebe penetrates the hair shaft to prevent breakage like nothing else. Also de-tangles easily making hair easier to manage.

Shea butter 

Shea butter comes from the nuts of karité trees that grow in the Sahel region extending from West to East Africa, from Guinea and Senegal to Uganda and South Sudan. For centuries shea butter has been called “women’s gold” not only for its rich golden color. Shea butter is filled with Vitamins A, E and essential fatty acids to help add moisture to your hair. Shea butter reduces dryness and prevents split ends. Shea butter’s anti-inflammatory properties also helps reduce redness and scalp irritation by providing healing effects without clogging the pores. Additionally, as a natural product, it’s safe to use on all types of hair, even hair that’s damaged, dry, or color treated.

Oils - subject to change

Amla - reduces shedding, improves scalp health, promotes growth
Castor- moisture,improves scalp circulation, prevents breakage, treats hair loss
Jojoba- prevent hair loss, increase thickness, keeps hair and scalp moisturized
Sweet Almond- adds shine, natural SPF5, treats split ends, strengthens hair
Aloe Vera - Hydration, shine, stimulates growth and promotes a healthy scalp
Pumpkin seed- moisture, thickness
Rosemary- soothes itchy scalp, stimulates growth


Shipping + Returns

After I place my order, when will my order ship?

All orders have a 3-4 business day lead time upon receipt of order.

How come the tracking number isn’t working?

If your package just shipped, please allow at least two to three business days for the carrier to update their site with all tracking information.

What is the return policy?

You have 14 days from your delivery date to return. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Check the Return page for more details

Where do I send my returns to?

Send all returns to...

KAV
PO BOX 44241
Fort Washington, MD 20749

You may also contact Kavorganic@gmail.com to check on the status of your return

What if my product was damaged during shipping?

Please email us at Kavorganic@gmail.com with you name, order number, and damaged items.